1. Data Controller
The data controller responsible for your personal information is:
Safetydiverse
525 Castro St, San Francisco, CA 94114, USA
Email: assist@safetydiverse.world
Phone: +1 415-757-0003
For any privacy-related inquiries, please contact us using the details above. We aim to respond to data subject requests within thirty days as required under applicable regulations, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area.
2. Scope of This Policy
This Privacy Policy applies to all personal data collected through our website, contact forms, consulting sessions, educational product purchases, email communications, and any other interactions you have with Safetydiverse. It does not apply to third-party websites linked from our pages, which maintain their own privacy practices.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required for specific processing activities, we will obtain your explicit consent before proceeding.
3. Categories of Personal Data We Collect
3.1 Information You Provide Directly
When you contact us, purchase services, or participate in programs, we may collect:
- Full name and email address
- Phone number (if voluntarily provided)
- Message content and inquiry details submitted through our contact form
- Payment and billing information processed through secure third-party payment processors
- Dietary preferences, schedule information, and household details shared during consulting sessions
- GDPR consent confirmations and communication preferences
3.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Referring URL and pages visited on our site
- Date and time of access
- Cookie identifiers and similar tracking technologies (subject to your consent preferences)
3.3 Information from Third Parties
We may receive limited information from payment processors to confirm transaction status, or from analytics providers that help us understand site usage patterns. We do not purchase personal data lists from data brokers.
4. Purposes and Legal Bases for Processing
We process personal data only for specified, legitimate purposes. The legal bases under GDPR include:
- Contract performance: Processing necessary to deliver consulting sessions, educational products, or respond to service inquiries you initiate.
- Legitimate interests: Improving our website, preventing fraud, ensuring network security, and conducting internal analytics in ways that do not override your rights.
- Consent: Sending optional marketing communications, deploying non-essential cookies, and processing special-category data only when you explicitly agree.
- Legal obligation: Retaining records required by tax, accounting, or consumer protection laws applicable in California and the United States.
5. How We Use Your Personal Data
Your personal information is used exclusively for the following purposes:
- Responding to contact form submissions and customer service inquiries
- Scheduling and conducting consulting sessions and educational programs
- Delivering purchased materials, session notes, and follow-up communications
- Processing payments and managing refund requests per our Refund Policy
- Improving website content, user experience, and service quality through aggregated analytics
- Complying with legal obligations and enforcing our Terms of Use
- Sending service-related notifications about policy updates or session scheduling
We do not use your personal data to make automated decisions that produce legal or similarly significant effects. All guidance provided through our services involves human review and remains general informational content.
6. Data Sharing and Third-Party Processors
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share data with trusted service providers who assist us in operating our business, including:
- Payment processing companies
- Email delivery and communication platforms
- Website hosting and infrastructure providers
- Analytics services (only when you consent to analytics cookies)
All third-party processors are bound by data processing agreements requiring them to handle your information securely and only for the purposes we specify. We conduct due diligence to ensure processors maintain appropriate technical and organizational measures.
We may disclose personal information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Safetydiverse, our users, or the public.
7. International Data Transfers
Safetydiverse is based in the United States. If you access our services from the European Economic Area, United Kingdom, or other regions with data transfer restrictions, your information may be transferred to and processed in the United States. We implement appropriate safeguards for such transfers, including Standard Contractual Clauses approved by the European Commission where applicable.
8. Data Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes described in this policy:
- Contact form submissions: Retained for twenty-four months after the last interaction, unless a longer period is needed for ongoing service delivery.
- Consulting session records: Retained for thirty-six months after the final session to support follow-up inquiries and quality assurance.
- Payment and transaction records: Retained for seven years to comply with tax and accounting requirements.
- Cookie consent preferences: Stored locally on your device until you clear browser data or withdraw consent.
- Analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes.
When retention periods expire, we securely delete or anonymize personal data unless legal obligations require continued storage.
9. Security Measures
We implement technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your browser and our servers
- Access controls limiting employee access to personal data on a need-to-know basis
- Secure storage of session notes and client communications
- Regular review of security practices and vendor compliance
- Incident response procedures for potential data breaches
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to use strong passwords for any accounts and to contact us immediately if you suspect unauthorized access to your data.
10. Your Rights Under GDPR and Applicable Laws
Depending on your location, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data when it is no longer necessary or when you withdraw consent.
- Right to restrict processing: Request that we limit how we use your data in certain circumstances.
- Right to data portability: Receive your data in a structured, machine-readable format where technically feasible.
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint: File a complaint with your local data protection authority.
To exercise any of these rights, contact us at assist@safetydiverse.world. We may need to verify your identity before processing your request. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information — though we do not sell personal data.
11. Children's Privacy
Our website and services are intended for adults aged eighteen and older. We do not knowingly collect personal information from children under sixteen. If we become aware that we have collected data from a child without appropriate parental consent, we will take steps to delete that information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The date at the top of this page indicates when the policy was last revised. Material changes will be communicated through a notice on our website or via email to registered users where appropriate. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
13. Contact Information
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Safetydiverse
525 Castro St, San Francisco, CA 94114, USA
Email: assist@safetydiverse.world
Phone: +1 415-757-0003